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Terms & Conditions

A legal disclaimer

Last ubdated: 15 october 2026.

 

1. General Information

 

Welcome to VĒLLIN STUDIOS. These Terms & Conditions govern the use of our website, appointment booking services, grooming services and any products offered through our website.

 

VĒLLIN STUDIOS operates in the Netherlands and provides professional barbering and grooming services.

 

Business details

 

  • Business name: VĒLLIN STUDIOS

  • Legal business name: VĒLLIN STUDIOS

  • Chamber of Commerce (KVK) number: [Insert KVK number]

  • VAT number: [Insert VAT number, if applicable]

  • Business address: Reijer keijserstraat 1a

  • Email: vellinstudios@hotmail.com

  • Website: https://www.vellinstudios.online/

 

By using our website or booking a service, you agree to the applicable terms set out below, subject to your statutory consumer rights.

 

2. Services

 

VĒLLIN STUDIOS offers barbering, hairstyling and grooming services. Additional services, products or memberships may be introduced in the future.

 

All services are subject to availability. Service descriptions, prices and estimated durations are displayed on our website or communicated before the appointment.

 

We reserve the right to update our services, provided that changes do not unfairly affect confirmed bookings or existing customer rights.

 

3. Appointments and Bookings

 

Appointments can be booked through our online booking system.

 

When making a booking, customers must provide accurate contact details and select the appropriate service and appointment time.

 

A booking is confirmed once the booking system or VĒLLIN STUDIOS has provided confirmation.

 

Customers are responsible for arriving on time. Late arrival may reduce the time available for the selected service. If an appointment cannot reasonably be completed because of a late arrival, an alternative appointment may need to be arranged.

 

VĒLLIN STUDIOS reserves the right to reschedule or cancel an appointment where necessary. If we cancel an appointment, we will offer an alternative appointment or refund any payment made for the cancelled service, as applicable.

 

4. Prices and Payments

 

All prices will be communicated clearly before a service is booked or a product is purchased.

 

The standard haircut price is currently €35, unless another price is stated for a specific service.

 

Prices for services and products are stated in euros. Applicable VAT and any additional charges will be disclosed as required by law.

 

Payment methods, including payment at the studio or online payment where available, will be communicated during the booking or purchase process.

 

Any future price changes will not alter the agreed price of an already confirmed appointment unless the customer agrees otherwise.

 

5. Cancellation and Rescheduling Policy

 

Customers are requested to cancel or reschedule appointments through the online booking system or by contacting VĒLLIN STUDIOS directly.

 

Cancellation notice: Customers should provide at least two hours’ notice whenever possible.

 

VĒLLIN STUDIOS will not charge a cancellation fee for appointments cancelled within two hours of the scheduled appointment time, in accordance with the studio’s cancellation policy.

 

If a customer does not attend an appointment without providing notice, VĒLLIN STUDIOS may contact the customer to discuss future bookings. Any proposed no-show or late-cancellation charge must be communicated in advance, be reasonable and comply with applicable law.

 

Nothing in this section limits any statutory cancellation or withdrawal rights that apply to the customer.

 

6. Customer Responsibilities

 

Customers agree to:

 

  • Provide accurate booking and contact information.

  • Arrive at their scheduled appointment on time.

  • Communicate relevant styling preferences and service requirements clearly.

  • Treat staff, other customers and studio property respectfully.

  • Follow reasonable studio hygiene and safety instructions.

 

We reserve the right to refuse or discontinue a service where reasonably necessary for safety, inappropriate behaviour or other legitimate reasons, subject to applicable law.

 

7. Refunds and Complaints

 

If a customer is dissatisfied with a service, they are encouraged to contact VĒLLIN STUDIOS promptly so that the matter can be reviewed.

 

Complaints can be submitted by email to vellinstudios@hotmail.com

 

We will review complaints fairly and aim to respond within a reasonable period.

 

Any refund, remedy or compensation will be assessed in accordance with the circumstances and applicable consumer law. Nothing in these Terms & Conditions excludes statutory rights relating to services that have not been provided as agreed.

 

8. Products and Online Purchases

 

If VĒLLIN STUDIOS offers grooming products, merchandise or other physical goods through its website, the applicable product description, price, delivery conditions and payment terms will be provided before purchase.

 

Customers will receive the information required by law regarding delivery, returns, warranties and cancellation rights.

 

For online purchases, consumers generally have a statutory 14-day withdrawal period, subject to applicable legal exceptions. Where required, instructions for exercising this right and a model withdrawal form will be provided.

 

Products must meet applicable statutory conformity and consumer protection requirements. Any additional return policy offered by VĒLLIN STUDIOS will not reduce the customer’s statutory rights.

 

9. Memberships and Subscriptions

 

If VĒLLIN STUDIOS introduces memberships, subscriptions or packages, the applicable price, duration, included services, booking restrictions, renewal arrangements and cancellation conditions will be disclosed before the customer commits.

 

Customers will be informed of applicable withdrawal and termination rights.

 

No recurring payment or automatic renewal arrangement will be imposed without an appropriate legal basis and the required customer information and consent.

 

10. Website Use and Intellectual Property

 

All original brand elements displayed on this website, including the VĒLLIN STUDIOS name, logos, visual identity, photography, written content and other creative materials, are owned by VĒLLIN STUDIOS or used with permission, unless otherwise indicated.

 

You may not reproduce, distribute, modify or commercially exploit these materials without prior permission, except where permitted by law.

 

Customers must not misuse the website, attempt to gain unauthorised access to its systems or interfere with its operation.

 

11. Privacy and Personal Data

 

VĒLLIN STUDIOS processes personal information in connection with website use, appointment bookings, customer communication and purchases.

 

Personal data will be handled in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

 

Further information about the data collected, the purposes of processing, retention periods and customer rights is available in our separate Privacy Policy.

 

12. Website Availability and Liability

 

We aim to keep our website accurate and available but cannot guarantee uninterrupted access or that all information will always be free of errors.

 

Nothing in these Terms & Conditions excludes or restricts liability where such exclusion or restriction is prohibited by law.

 

VĒLLIN STUDIOS remains responsible for fulfilling its contractual obligations and applicable statutory duties.

 

13. Changes to These Terms

 

We may update these Terms & Conditions to reflect changes in our services, business operations or legal requirements.

 

The latest version will be published on our website with its updated effective date. Changes will not retroactively remove rights already acquired by customers or alter existing agreements where this would be unlawful.

 

14. Applicable Law and Disputes

 

These Terms & Conditions are governed by the laws of the Netherlands, subject to any mandatory consumer protection provisions that apply.

 

If a dispute arises, customers are encouraged to contact VĒLLIN STUDIOS first so that we can attempt to resolve the matter amicably.

 

Where a dispute cannot be resolved informally, the competent court will be determined in accordance with applicable law.

 

15. Contact

 

For questions about these Terms & Conditions, appointments, services or purchases, please contact:

 

VĒLLIN STUDIOS

 

Email: vellinstudios@hotmail.com

 

Website: https://www.vellinstudios.online/

 

Business address: Reijer Keijserstraat 1a

 

KVK number: [Insert KVK number]

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